Business Process Design for Strategic Management
Online short course
Achieve continuous business process improvement and understand the necessity of change, led by industry pioneers from MIT Sloan.
6 weeks, excluding orientation
5-7 hours per week, entirely online with flexible learning
Earn a digital MIT Sloan certificate
96% learner satisfaction
On completion of this artificial intelligence program, you’ll walk away with:
1
A fundamental understanding of how your own management approach and work design can be improved for business efficiencies.
2
The ability to overcome bottlenecks with problem-solving techniques to drive strategic process improvement and solve organizational issues.
3
Practical skills in Dynamic Work Design, enabling a sustainable culture of continuous improvement through automation and business process remodelling.
4
Access to content, strategies, and thought leadership from the MIT Sloan School of Management’s highly rated, on-campus course.
Course curriculum
Over the duration of this online program, you’ll work through the following modules:
Module 1
Module 2
Module 3
Module 4
Module 5
Your Faculty Directors
Nelson Repenning
School of Management Distinguished Professor of System Dynamics and Organization Studies, MIT Sloan
In addition to his position at the MIT Sloan School of Management, Repenning currently serves as the faculty director for the MIT Leadership Center. His early work focused on understanding the inability of organizations to leverage well-established tools and practices. Repenning’s research has been recognized with several awards, including best paper recognition from both the California Management Review and the Journal of Product Innovation Management. Today, Repenning focuses on developing the theory and practice of Dynamic Work Design and Dynamic Management Systems, and is a partner at ShiftGear Work Design where he serves as its chief social scientist.
Donald Kieffer
Senior Lecturer in Operations Management, MIT Sloan
Kieffer works globally with a focus on knowledge, creative, and executive work. He spent 15 years at Harley-Davidson, where he led the Twin Cam 88 engine project and became vice president of Manufacturing Excellence, responsible for both engine manufacturing and improvement across the company. He was also senior vice president of operations for a multinational corporation, and responsible for 5,000 people globally in manufacturing, engineering, supply chain, quality, and logistics. Kieffer has been managing partner at his consulting company, ShiftGear Work Design, since 2007.
An online education that sets you apart
This MIT Sloan online program is delivered in collaboration with online education provider GetSmarter. Join a growing community of global professionals, and benefit from the opportunity to:
Develop new competencies and earn valuable recognition from an international selection of universities and institutions, entirely online and on your own time frame.
Enjoy a personalized, people-mediated online learning experience that supports you every step of the way.
Experience a flexible but structured approach to online education as you plan your learning around your life to meet weekly milestones.
Want to know more?
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